MSP Automation Platform
Turn client-facing reports and cross-system processes into reliable workflows that protect retention, prove value, and free your team to focus on clients.
Trusted by growing MSPs
QBR Reporting Automation
The problem
The client story is spread across your PSA, RMM, Microsoft 365, and security stack. Account managers spend hours gathering and reconciling the data, yet the finished QBR can still bury your value under ticket counts and technical detail.
What Bumblebee builds
Bumblebee connects the tools already in your stack and builds a scheduled workflow that produces a branded, client-ready QBR with business impact, trends, risks, and recommended next steps.
The MSP outcome
saved per client, per quarter
Support volume over six months, including work raised automatically by monitoring and work requested by users.
Billing & Revenue Audits
The problem
Revenue leakage hides in the gaps between vendor invoices, PSA contracts, time entries, bill rates, and ticket classifications. Service managers spend hours checking the work manually, yet costly discrepancies can still reach the client or go unbilled.
What Bumblebee builds
Bumblebee turns your billing rules into an automated audit workflow that reconciles vendor charges, validates time entries and bill rates, identifies incorrectly classified T&M work, and sends only genuine discrepancies to a manager for review.
The MSP outcome
revenue recovered per month
Bumblebee Orchestrator
One audit per client
128 client audits
run in parallel
Shareable audit report
Human-reviewed before action
Inside one client audit
Billing accuracy workflow
Pull billing context from PSA
Contracts, tickets, time entries and bill rates
Pull invoice from distributor
Licenses, quantities, pricing and prorations
Audit line items
Compare vendor charges to PSA contracts.
Audit time entries
Validate labor against client billing rules.
Send genuine discrepancies for review
Every flag includes the amount, source and reason
Microsoft 365 User Onboarding
The problem
User onboarding looks repeatable until every client has different licenses, groups, naming conventions, mailboxes, and permissions. Technicians repeat the same steps while managing exceptions that create security gaps and downstream tickets when missed.
What Bumblebee builds
Bumblebee builds a multi-tenant Microsoft 365 workflow that starts from your PSA, applies each client’s provisioning rules, configures the user, and writes the results back to the ticket for human verification.
The MSP outcome
manual labor saved per user
Security Posture Reporting
The problem
Answering “How secure are we?” requires evidence from identity, endpoint, patching, backup, and security tools. Gathering it manually takes time, and a list of findings still leaves the client unsure what to fix first.
What Bumblebee builds
Bumblebee builds an on-demand workflow that gathers the evidence and generates a branded security posture report with scores, gaps, priorities, and recommended next steps.
The MSP outcome
for one client or your entire client base
Managed services mapped directly to identified control gaps, with the achievable posture modeled after remediation.
Scores shown by NIST CSF v2.0 Function. The outer ring marks the recommended 80% maturity target.
From service to security and finance, we maintain the integrations so you don't have to.
Connected category
PSA, RMM, deployment, and documentation tools that keep service delivery moving.
Don't see your tool? We ship new integrations in about a week.
Most platforms hand you a tool and a login. We hand you working automation — built alongside your team, on a platform you can keep extending after we're done.
Hosts and runs every automation we ship for you. You stay in control — every workflow, integration, and approval governed in one place.
Starting at $250/mo for 500 automation runs
Explore the platformWe learn how your MSP runs today, then build workflows that match your process — not generic templates retrofitted to your business.
Starting at $3,000 for one automation live in 30 days
Schedule a demoFour steps from “we want to adopt AI” to “it's running in production”
Start by learning about operational bottleneck
Tell us where your team is losing hours — or let us run an automated assesment in your environment. We'll map the highest-leverage automation opportunities in your stack.
Observe the way you already run your business
Once we agree on scope, we sit alongside your team and document the manual process end-to-end — every tool, every decision, every edge case — so the automation matches reality.
Our team builds the automation with you team
We design, build, and iterate the automation on the Bumblebee platform until it runs reliably in your environment. We help you navigate the edge cases as they come up.
You own the automation — and the knowledge.
We give you the keys: working automation in production, full visibility into how it's built, and the knowledge to maintain it, tune it, or build the next one yourselves.
We are SOC2 Type II compliant. The most recent audit was completed in April 2026.
We can help you out. The initial consultation maps your highest-volume, lowest-judgment work and proposes the first automation. You don't need a backlog of ideas — just an honest picture of where your team's time goes.
Four weeks, max. We only accept engagements we can deploy in that window — sprawling workflows get broken into smaller pieces or passed on. Integration setup is usually same-day; the rest is iteration with your team in the loop.
About two hours a week, minimum — enough to walk us through the work, react to drafts, and approve what we deploy. If you want to learn the AI tooling yourself, plan extra time — but it's optional.
You own the automation — the working workflows, the configuration, and the knowledge to maintain or extend them. Run them yourself, evolve them as your processes change, or bring us back for the next engagement.
Yes — the platform supports self-service onboarding with basic tutorials. If you're comfortable with AI tooling, you'll do well building your own workflows. If you'd rather skip the learning curve, the done-for-you engagement is the other path.
We build it. Our solution engineers shadow your team to learn how the work is done, then design and build the automation on our platform — with your team in the loop. You don't need to know how to build workflows yourself.
Tell us during the consultation. We add new integrations during the engagement, so missing connectivity is rarely a blocker. New integrations become available to every other customer too.
Bugs in what we built are on us — reach out and we'll fix them. If your underlying workflow changes, the update is on you. The platform supports safe iteration: build the next version, test, and deploy.
Yes. We work with MSPs who resell our automation to their clients. Partner-led engagements use a different revenue-sharing model — if you have a client need that fits our engagement timeline, book a partner consultation.
Bumblebee is SOC 2 Type 2 compliant, HIPAA-ready on request, and follows GDPR and ISO 27001 controls. Customer data is encrypted in transit and at rest. Full trust report at trust.hirebumblebee.com.
Reach out to our support team for any queries or assistance.
Hexi was a senior software engineer at Amazon Web Services as of 2024. One day, he grabbed coffee with his best friend's dad, who was on the founding team of BitTitan. The coffee chat turned into a 4-hour conversation about the past, present and future of MSPs. Hexi was shocked to learn about an IT world outside the cloud. If Cloud is the backbone of enterprise, MSPs are the backbone of America's small medium businesses. Soon after, Hexi moved to San Francisco to immerse himself in the technology innovation, with the ambition of bringing the AI Innovation to every MSP. Bumblebee was born.
Today, Hexi leads a team of automation engineers who work directly with MSPs — shadowing their operations, building automation alongside their techs, and handing it back when it's running.
